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Sivapoorna Deepak

Experienced Guest Service Associate seeking opportunities that encourage the growth and acquiring of valuable industry experience. Highly interested in working for Guest Services and Front office.

Key Skills

Guest Service
Front Office Management
Travel desk services

Professional Experience

Mar 2016
Apr 2017
Guest Relations Coordinator
Taj Greencove Kovalam, IN
  • Experienced as Senior Front Office, Travel Desk and Guest Services Associate for One Year in Vivanta By Taj
Aug 2013
Mar 2016
Guest Relations Coordinator
Raviz Group of Hotels Kollam, IN
  • Experienced as Guest Relations Associate for 3 years in Welcom Hotel Raviz with an achievement of Best Employee of the year of 2014

Education

Apr 2012
May 2013
Diploma in Frankfinn Institute of Airhostess Training
Frankfinn Institute
May 2011
Jun 2011
Plus Two in MHSS
Kerala State Board
May 2009
Jun 2010
SSLC in Vimala Hridaya GHSS
Kerala State Board

Certifications

2014
In Flight Training
Frankfinn
2016
GRA and Front Office
Raviz
2017
GSA and Front Office
Taj Greencove

Achievements

2014
Best Employee of the Year 2014 in Raviz
Best Employee of the year 2014 for handling Front Office in the absence of Duty Manager, getting name mentioned in Guest Feedbacks for outstanding guest Services.

Quote

"When you really want something, all the Universe conspires in helping you to achieve it"

Paulo Coelho

Hobbies & Interests

  • Singing

Languages

English
(Fluent)
Malayalam
(Native)
Hindi
(Basic)
Tamil
(Basic)

Career Aspiration

Seeing myself in the Managerial position in 5 years by contributing my skills, smart work and experiences by helping in the growth of the company.

Get in touch with Sivapoorna