May 2022
Present
Senior Associate
EXL SERVICES
Noida, IN
As a Senior Associate in claim insurance, my responsibilities would revolve around supporting various operational processes within the insurance company.
Data Processing: Handle data and data validation tasks related to policy applications, claims information, underwriting details and customer information.
Policy Issuance: Assist in issuing new insurance policies, ensuring accuracy, compliance with guidelines, and proper documentation.
Policy Endorsements: Process changes to existing policies, such as coverage modifications, policyholder information updates, and endorsements.
Customer Service: Address customer inquiries and resolve policy-related issues or c o n c e r s via phone, email, or other communication channels.
Quality Assurance: Perform quality checks on data entry, policy documents, and other operational processes to ensure accuracy and adherence to guidelines.
Training: Stay updated on insurance products, industry changes, and company guidelines to enhance knowledge and job performance.
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