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Shubhashish Dey

Experienced and dedicated Data Analyst with 10+ years of experience in Australian Accounts Receivable, US Mortgage - Home loan origination, US Media & Information, US Insurance and Finance & Accounts of Stock Market. Also have experience in domestic inbound voice process for 4+ years.

Key Skills

Application of Cash received to open invoices.
Handling customer queries and complaint.
Processing Customer Refunds and Advocacy Emails.
Processing US Mortgage - Home loan
Analyzing Finance and Accounts of Stock Market

Professional Experience

Nov 2010
Present
Senior Process Associate
TCS Kolkata, IN
Worked in Australian Accounts Receivable process for 4 years. Then in US Mortgage Home loan origination for 2 years, in US Media & Information process for 1 year, in US Insurance process for 2 years and currently working in Finance and  Accounts of Stock market from past 1 year.
Feb 2006
Dec 2010
Senior Process Executive
IBM Global Services Kolkata, IN
Worked as a Senior Process Executive in Domestic Inbound Voice process for 4 years and 8 months.

Education

Mar 2001
Mar 2004
BACHELOR OF COMMERCE in Dinabandhu Andrews College
Calcutta University
Mar 1999
Mar 2001
STANDARD XII / H.S.C. in Vijaygarh Jotish Ray College
W.B.H.S.E.
Mar 1998
Mar 1999
STANDARD X / S.S.C. in Kalyani Central Modern School
CBSE

Certifications

2016
Certificate in US Banking and Mortgage Regulation
Tata Consultancy Services
2020
Information Services - Overview
Tata Consultancy Services
2017
BPS - Statistics & Analytics_Foundation
Tata Consultancy Services
2017
BPS - Statistics & Analytics_Intermediate
Tata Consultancy Services
2016
Certificate in US Mortgages Advanced
Tata Consultancy Services
2020
Environment Health & Safety
Tata Consultancy Services

Achievements

2012
Star Performer
 Received an appreciation of my outstanding contribution to the organisation.
2013
BPS - Performance Linked Reward (PLR)
 Received an appreciation of my outstanding contribution to the organisation. 
2013
Service & Commitment Award
Received Service Award for completing 3 years in Tata Consultancy Services.
2015
Service & Commitment Award
 Received Service Award for completing 5 years in Tata Consultancy Services. 
2020
Service & Commitment Award
 Received Service Award for completing 10 years in Tata Consultancy Services. 

Hobbies & Interests

  • Painting
  • Listening Music

Languages

English
(Fluent)
Hindi
(Fluent)
Bengali
(Fluent)

Get in touch with Shubhashish