Message

Shubham Shindwe

Hardworking Customer Service Representative with 3 years of working experience. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customer centric solutions to build loyalty. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Key Skills

Excellent Communication Skills
Active listening
Conflict Resolution
Problem-solving skills
Organizational skills.
Multi-tasking

Professional Experience

Oct 2016
Mar 2019
Customer Service Representative
Teleperformance Indore, IN
2.5 years
Mar 2016
Sep 2016
Customer Service Representative
Rechnor Software And Technologies Indore, IN
6 Months
  • Answered constant flow of customer calls.

Education

Jul 2018
Jun 2021
Bachelor of Business Administration in ISBA
DAVV
Jul 1998
Jun 2013
12 in Mar Thoma Hr. Sec. School
CBSE

Achievements

Awarded employee of the month
For the extraordinary performance in meeting all the KPIs
Highest CSAT Award
For making Highest CSAT in the process

Hobbies & Interests

  • Social Media
  • Playing Cricket
  • Playing Chess

Languages

HINDI
(Native)
English
(Fluent)

Career Aspiration

Secure myself at the pinnacle of the organization.

Get in touch with Shubham