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Shubham Mishra

Experienced Agency Manager with a demonstrated history of working In Retail management industry. Skilled in Team Motivation, Analytical Skills, Stock &Shrinkage control ,Operations and Retail management.Strong Sales management professional focused in Business Administration and Management degree,from Pune University.

Key Skills

Operations Management
Leadership
KPIs
Communication skills.

Professional Experience

Jul 2020
Present
Agency manager
Aditya Birla Group Pune, IN
Responsible for maintaining the KPI's of Agency. Working with team to get new clients and  new business opportunities to meet the targets. Training and motivating the team. Managing the daily operations.
Sep 2019
Aug 2020
Senior Customer Service Representative
Aditya Birla Group Pune, IN
Responsible for performing the daily operations in Retail store i.e Inventory management, stock management etc. With the help of manager analyzing the business and working on to improve it. Training and helping teammates to achieve business goals. Working on CRM.
Oct 2018
Oct 2019
Customer Service Representative
Ethix Clothing Pune, IN
Performing all the the daily activities at store as per as the SOP's. Keeping and segregating the stock. Achieving the sales targets.

Education

May 2018
Apr 2021
Business administration and management in AM college
Pune university

Hobbies & Interests

  • Music
  • Reading
  • Playing Cricket

Languages

English
(Fluent)
Hindi
(Native)
Marathi
(Native)

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