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Shreya Singh

Forward-thinking Senior Executive with proven record of accomplishment in Healthcare industry during 2.7 year career. Driven and ambitious towards work. Diligent in driving profit maximization through multifaced business approaches. Result oriented customer support and sales professional skilled in BD, team management, healthcare services, calling and generating leads. Possesses a diverse experience of working with well established brands as well as startups. Skilled professional with hands on experience in developing strategic relationships & increasing profitability. Skilled at closing B2C and B2B. Adept at forging partnerships to create strategic benefits.

Key Skills

Team Management
Customer Support
Communications to customers
Customer Relationship Management
Project Management
Business Model Development

Professional Experience

Aug 2018
Apr 2021
Senior executive
Healthviser Delhi, IN
Healthviser is a healthcare company which focuses on the lifestyle and disease management through a lifestyle change by a custom made diet plan.
  • Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services
  • Received an average 85% customer satisfaction rating to date, 15% higher than company average
  • Research complicated cases without prompting to provide more comprehensive service to customers.



Education

Jun 2014
May 2018
BTech in SRIMT
Uttar Pradesh Technical University
May 2013
Mar 2014
Intermediate in St Mary’s Inter College
CBSE

Hobbies & Interests

  • Painting
  • Listening Music
  • Reading Articles

Languages

Hindi
(Native)
Bengali
(Fluent)
English
(Fluent)

Career Aspiration

I would like to be recognised as an expert in this sector and would take up a managerial position. Few years ago I wanted to be where I am today. So 3 years from now, I want to set up realistic goals for myself. I will keep the same zeal alive within and I hope I will achieve my goal.

Get in touch with Shreya