May 2019
Present
Business Analyst (Strategy/Digital Transformation)
Royal Bank Of Scotland (NatWest Group)
New Delhi, IN
Responsibilities:
- Formulating detailed Business Analysis, outlining roadblocks, opportunities & solutions for the businesses; Defining business requirements & reporting back to stakeholders
- Preparing weekly status summaries, dashboard, packs and supporting analysis for the local leadership team and oversight management teams for annual review
- Interacting with customers, key stakeholders & the team to obtain, & document, functional & non-functional needs; elicit & input into writing business requirements, user stories & epics, as required, using relevant techniques
- Strategizing Banking Processes’ digital transformation & team’s efficiency improvement ideas; Designing approaches to enhance the operating rhythm of teams across vertical, through automation/simplification
- Spear heading process mapping & transformation projects and proving updates to the senior leadership team; Delivering cost effective measures within team using data insights and actively leading & participating in local & global projects
Major Projects:
- Planning & Managing the migration of ~500 processes from Attachmate to Reflections, with 11 developers & 9 Relationship Managers
- Spearheading & strategizing the conversion & linking of ~7000 bank’s Level 4 process maps with level 3 maps withing the central repository, and automate/simplify the processes through meta data analysis
- Identified the problem of manual/duplicate authorization activities in sample of 50 process maps, and integrated plan of action to analyse bank wide ~2000 processes
- Conceptualized the new method of SOP creations, though process simulations ; Identified a potential product through thorough research & created tailored module to suffice bank’s requirement of process documentation & OJT; created ~250 process simulations & trained 50+ employees
- Working on conceptualization of Automation repository search engine using Fuzzy logic search technique, for ~400 automation, for bank-wide usage of automation replication, which would lead to incremental 15% in efficiency
- Innovated the usage of Blueworks to encompass system flow mapping, resulting in identifying system’s (software) capability of simplifying ~200 processes, thereby saving ~25 FTE
- Conducting Lean report analysis by extracting the EWM (Enterprise workforce management) dump and performing data analysis for improving business efficiency & risk management
loading...