Shaurav Rawat

Recruited and hired staff and evaluated performance on a regular basis.
Maintained effective relationships with Local Government authority and Guest.Developed service standards and evaluated team performance.
Actively participated in ongoing customer service programs to build sales and rapport in community.

 Restaurant Responsible for assisting in managing the day to day operation of the restaurant and for putting together a team of great people who are committed to creating a welcoming environment for all customers. 
Cultivating a positive working environment for all staff to work in.
Keeping accurate statistical information and records.
Organize work schedules, roster and shifts, also appointing contract staff when needed.
Making sure that all employees reach their full potential through constant evaluation, coaching and training. 
 Meeting with individual from the local licensing authorities and regulatory bodies. 

Assessed operational performance to measure compliance with regulatory, industry and brand standards.
Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.