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Sharmila Roy

Experienced and enthusiastic Telemarketer with excellent customer service and marketing skills. Adept in making sales phone calls to effectively convey a message and relay information about a product or a service. Committed to working professionally and diligently on behalf of a company. Skilled in remaining calm and courteous during high-pressure situations.

Key Skills

Advance Marketing Sales
Knowledge of Products and Service
Creative Problem Solving
DRA Certificate Holder

Professional Experience

Jul 2021
Dec 2023
Collections Representative
VGM Consultancy Pvt Ltd. Kolkata, IN
Its actually debt recovery collection based company.
Reached out the target amount of the collection through calling to the customer in a polite manner. And help team to succeed on the best performance. 
Jul 2020
Apr 2021
Customer Support Associate
Global Solution Kolkata, IN
It's a inbound Calling of Airtel.
Politely solved the problem of customers.

Education

Feb 2014
Mar 2016
Higher secondary in Charigram Sri Ramkrishna Ashram Adarsha Vidyalaya
W.B.C.H.S.E
Dec 2008
Mar 2014
Secondary in Dumdum Sarvodaya Balika Vidyapith
W.B.B.S.E

Languages

Bengali
(Fluent)
Hindi
(Fluent)
English
(Basic)

Career Aspiration

As a Telemarketing Executive I wanna see myself in next 3years in your company at the highest position in the next stage throughout the basis of performance.

Get in touch with Sharmila