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Shane White

Driven Sales and Business Development Executive with career history in multi-state distributed businesses and proven ability to hire, develop and retain high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in Sales, New Business Development, Pipeline Management. Offering excellent communication skills and experience managing organizations.

Key Skills

Problem solving capabilities
Team management
Database Management
Business development
Marketing Management
Multi tasking
Problem-solving skills
Relationship Building and rapport
Sales pipeline management
Excellent listening skills
Effective negotiator
Goals and performance

Professional Experience

Sep 2022
Present
Key Account Manager
Infognana Solutions Coimbatore, IN
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics 
Jan 2021
Aug 2022
Partner
Nilgiri Garden nursery Ooty, IN
  • Planted, fertilized, weeds, pruned, repoted, watered, and mulched plants, shrubs, and trees in the nursery using hand and gardening tools.
  • Provide advice and guidance to customers related to plant choices and care.
  • Inspects plants to assess quality and health and to identify signs of disease or pests.
  • Propagated plants by gathering seeds and spores; overseen germination and stratification.
  • Ensures plants are healthy and properly cared for.
  • Assists customers with purchases, operating the nurserys point of sale system.
  • Handled incoming and outgoing shipments.
  • Maintained the inventory of nursery contents.
  • Maintained clean work areas, grounds, and landscaping.
  • Ensured the irrigation control systems are working properly; performed basic maintenance and repairs.
  • Maintained records for plants related to size, watering, feeding, and products used.

Jan 2020
Jan 2021
Sr. Business development executive
Infognana Solutions Coimbatore, IN
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Conducted cold- calls to prospect external lead sources and advance sales process.
  • Closed new business and streamlined transition accounts to customer relations department.
Sep 2017
Oct 2019
Sr. Business development executive
Infognana Solutions Coimbatore, IN
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Conducted cold- calls to prospect external lead sources and advance sales process.
  • Closed new business and streamlined transition accounts to customer relations department.
Oct 2014
Jun 2017
Sr. Process Associate
K.G. Information Systems Private Limited Coimbatore, IN
  • Handled a of 15 agents
  • Worked successfully in for U.S. and AU market
  • Interact with clients daily
  • Audit calls of my team to check quality
  • Train team members on a regular basis
Jan 2013
Oct 2014
Sr. Customer support executive
Integra Global Solutions Coimbatore, IN
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Trained new personnel regarding company operations, policies and services.
  • Maintained up-to-date knowledge of product and service changes.
  • Created and maintained detailed database to develop promotional sales.
  • Effective liaison between customers and internal departments.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Dec 2011
Sep 2012
Sr. Account Executive
Ags health Chennai, IN
  • Claims processing
  • Denial management
  • A problem solver, and meticulous when it comes to conducting inspections on claim payments.
Dec 2009
Dec 2011
Sr. Account Executive
Omega healthcare Chennai, IN
  • Claims processing
  • Denial management
  • Account Receivables
  • Patient calling
Mar 2008
Dec 2009
Account Executive
Ajuba Solutions Chennai, IN
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Achieved performance goals on consistent basis.
  • Used skip tracing and other techniques to locate debtors.
  • Monitored accounts for compliance with established payment plans and flagged those in violation.
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.

Education

Jun 2019
Jun 2022
BBA- Marketing Management in University of Madras
University of Madras
May 2007
Mar 2008
High School Certificate in Maruthi Institutions
CBSE

Quote

Success isn't overnight. Its everyday when you get a little better than the day before. It all adds up!

Dwayne Johnson

Hobbies & Interests

  • Travelling
  • Biking
  • Online Gaming
  • Sports

Languages

English
(Native)
Tamil
(Fluent)

Career Aspiration

I’m really driven to achieve both mine and the company’s goals. I’m hopeful that be a part of new and exciting projects. A couple of months or a year or two down the road I see myself growing into a senior manager where I’ll be able to use my skills to support and positively influence others.

Get in touch with Shane