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Shamal Chaudhari

Motivated customer success manager, trained in marketing, digital marketing and HR. Highly effective at marketing and HR. Exceptional interpersonal, communication and multitasking abilities.

Key Skills

Multitasking
Time Management
Leadership skills
Computer Skills
Flexibility
Problem solving

Professional Experience

Feb 2019
Present
Customer Success Manager
WordsMaya EduTech Pvt. Ltd. Pune, IN
Educational Industry which provides different soft skills courses to college, corporate and Individuals
  • Handled customer queries and all the customer-related activities like Daily, Monthly, Annual reports of each project, Resolved technical and non-technical issues
  • Resolved all issues professionally and in a timely manner
  • All Post-marketing activities starting from the Delivery of the project till the end of the project.
  • Worked collaboratively in a team environment
  • Handled digital marketing platform
  • Having experience in webinar management, online classes scheduling, team management, trainer coordinator.
  • As it is a startup almost handled all the departments, starting from technical, HR, sales to delivery.

Apr 2018
Aug 2018
Sales Executive
Sehgal Auto riders Pvt. Ltd. Pune, IN
Maruti Suzuki Dealer in Pune at Law college road
Internship of 3 months
  • Handled E-Marketing and Digital Marketing platform of Sehal Autoriders
  • Cold calling and lead generation

Education

Jul 2012
May 2016
Bachelor of Engineering in Imperial College of Engineering and Research
Pune
Jun 2017
Dec 2020
Master in Business Administration in Modern Institute of Business and Management
Pune

Certifications

2019
National Conference on Skills and Education.
National Conference on Skills and Education
2018
Certification program on Digital Marketing
Modern College
2018
Managing Talent in the Digital Era
State Level seminar

Achievements

2019
Best event manager
 Achieved certificate of best event manager at Modern institute of business and management-2019 

Hobbies & Interests

  • Dancing
  • Singing
  • Drawing

Languages

English
(Fluent)
Hindi
(Fluent)
Marathi
(Native)

Get in touch with Shamal