Feb 2019
Present
Relationship Manager
Bharti Airtel
Mumbai, IN
Airtel delivers enterprise-grade, high-speed leased line network services to help you maintain consistent performance, security and reliability across your sites. The solution uses cost-effective, reliable, direct internet connections to help you seamlessly access the high-bandwidth applications and deliver contention-free network experience in every corner of India. All this is backed by our decades of experience, state-of-the-art network operation centre (NOC) and round-the-clock support. With Airtel internet leased line connection, you can experience enterprise-grade connectivity, end-to-end SLA commitment and improved productivity.
- Maintain good relationships with clients so that the business can maximize the value of those relationships
- Identify key contacts at potential client companies to establish and foster relationships
- Participate in one-on-one meetings with clients to explain services to guide their choices
- Understand the problems and challenges of clients and identify ways the business could better address those needs
- Grow the business by identifying new sales and business development opportunities
- Seek opportunities to cross-sell or upsell to existing clients
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
- Provide excellent service to maintain a positive reputation for the business
- Resolve any customer complaints promptly and professionally
- Set revenue targets and develop and execute a strategy to meet them
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