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Shabir Kareem

“Results-driven sales professional with more than 7 years of experience as Sales and 2 years of Administration Department in abroad and Construction industries. Possess exceptional time management, customer relations and communication skills. Regularly looking for ways to increase overall sales by engaging consumers, uniting team members and refining strategies and their implementation.”

Key Skills

Time Management
Decision Making
Customer Relationship Management

Professional Experience

Nov 2019
Present
Inside Sales Team Lead
KOTAK MAHINDRA BANK Chennai, IN
  • Responsible for acquisition, growth of the corporate card spends and profitability for the specific region & ensuring that the delinquency is minimal.
  • Driving CFO level conversations & do financial conversations through in depth understanding of financials of prospect companies.
  • Develop strategic concepts with regard to the complex potentials of Card like expense management solution, vendor payment & Purchase card solution and account specific sales strategy.
  • Liaison with inter department for generating leads and preparing the corporate universe.
  • Identify segments, look out for opportunities to generate incremental sale /spends and initiate cross sell at corporate.
  • Interact with stakeholder viz .Credit, Product, Risk, Operations on regular basis to get the cases sanction.
    Understand market dynamic and share with product team to arrive at a competitive product offering.
  • Ability to interact and manage relationship with various business divisions, channels, branch relationship and corporate coordinators.
    Client Relationship Management:
  • Building & maintaining healthy relations with clients ensuring maximum customer satisfaction for referral business and program enhancement.
  •  Execute account review mechanism with corporates every quarter for better implementation of program.
Feb 2018
Sep 2019
Document Controller
Field Morden Solution LLC, Dammam, SA
  • Set up, copy, scan and store documents
  •  Create templates Manage requests for documentation
  • File documents in physical and digital records and ensure appropriate storage
  • Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date
  • To liaise with and distribute project related information with all levels of the project team and potentially external parties
  • Manage the processes around documentation within the organisation
  • Maintain confidentiality around sensitive documentation
Dec 2015
Oct 2017
Customer Support Representative
Mahindra Holidays India Resort Limited Chennai, IN
  • Review demand Allocation Base fore collection efforts.
  • Making outbound collection calls for reminding due date, amount, ptp confirmation
  • Applying good customer payments in accordance with payment due dates.
  • Collect customer payment in accordance with payment due dates and keep following missed PTP
  • Review and monitor assigned demands ensure achieve 90% of target day by day. 
  • Provide timely follow-up on payment arrangements
  • Make sure PTP and continues followups for RTP & Problematic Customers
  • Maintain daily bank reporting and Deposition of Handly Collected Cash
  • Promote online Payment like NETBANKING, e-WALLETS
  • Perform for weekly/monthly Target achievement.
  • Complete all aspects of the position timely and accurately. Ensure daily, weekly and monthly Target should be completed.
  • Ensure daily activities and commitment achievements Reporting to supervisor 
Sep 2014
Dec 2015
Administrative assistant
Edajah Asset Management Group Dubai, AE
  • Set up, copy, scan and store documents
  •  Create templates Manage requests for documentation
  • File documents in physical and digital records and ensure appropriate storage
  • Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date
  • To liaise with and distribute project related information with all levels of the project team and potentially external parties
  • Manage the processes around documentation within the organisation
  • Maintain confidentiality around sensitive documentation
Nov 2012
Dec 2013
Sales Executive
KOTAK MAHINDRA BANK Chennai, IN
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Research and identify new market opportunities.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.

Education

May 2009
Apr 2012
Bachelors of Business Administration in Tirukoilur College of Art & Science
Thiruvalluvar University

Quote

“A kind word is a form of charity.” Prophet Muhammad (peace be upon him)

Prophet Muhammad(Sal)

Languages

English
(Fluent)
Tamil
(Native)
Hindi
(Fluent)
Urdu
(Fluent)
Malayalam
(Basic)

Get in touch with Shabir