Shabeeb PP

I am a talented, ambitious and hardworking individual, with broad skills and experience in Clinic Operations , Administration and Marketing. I had completed 6 years with Aster DM Healthcare Group which helps to strengthen my skills and confidence in Healthcare.

Key Skills

Ability to co-ordinate multiple tasks/projects
Strong Leadership and Management skills.
Good English communication skills.
Good Knowledge Clinic Administration and Insurance
Flexibility
Exposed to computer application like MS Word etc.

Professional Experience

Oct 2018
Present
CLINIC SUPERVISOR
ASTER CLINICS AL WARQA Dubai, AE
  • Supervise all staffs and Doctors in different departments.
  • Managing Store, stock and Maintenances of Clinic.
  • Planning and Executing Marketing activities every month for the Clinic.
  • Maintain all documents related to Clinic and Staffs updated.
  • Arranging ,ordering and Maintaining department wise items required from outside vendors.
  • Coordinating with Various Central Head Departments for all Clinic staffs.
  • Arranging Clinic Monthly meetings and preparing minutes of meeting to the Senior Mangers.
  • Monitor and evaluate staff performance.
  • Arrange for emergency maintenance visits for Clinic.
  • Ensure patient records are current and accurate
  • Supervise patient scheduling
  • Oversee registration of patients
  • Supervise medical billing.
  • Communicate with patients regarding inquiries and complaints
  • Ensure patient satisfaction
  • Resolve administrative problems and inquiries
  • Schedule and coordinate meetings, appointments and travel arrangements for managers
Mar 2015
Oct 2018
Customer Service Executive:
ASTER DM HEALTHCARE- GARDENS MEDICAL CENTRE Dubai, AE
  • Interacting with patients and guiding them to the right doctor.
  • Responsible in creating OP records for patients.
  • Adding and updating the database of patients.
  • Creating schedule for patients according to doctor's requirements.
  • Involved in billing process, insurance approvals and sending daily reports to accounts team.
  • Responsible for sending samples on daily basis to laboratory.
  • Responsible for clearing pending samples, approvals and op records on daily/weekly basis.
  • Handling all administration works in Ultrasonography Department which includes giving appointments to patients,
  • Billing and issuing reports to patients.

Education

Jul 2009
May 2013
BE ELECTRONICS AND COMMUNICATION in MSAJCE
ANNA UNIVERSITY

Certifications

2014
Cisco Certified Network Associate (CCNA)
KCG INFOTECH CHENNAI

Achievements

2019
BEST CLINIC AWARD WINNER
Achieved Best Clinic Award (2018-2019) for Aster Beauty Clinic Al Warqa among 72 Aster Clinics across UAE.

Quote

Pay the worker his wages before his sweat has dried.

Prophet Mohammed (PBUH)

Hobbies & Interests

  • Social media
  • Travelling
  • Wildlife Photography
  • Drawing
  • Movies and music

Languages

English
(Fluent)
Hindi
(Basic)
Malayalam
(Native)
Tamil
(Basic)

Career Aspiration

In three years, I want to have gained experience in Hospital and Clinic Operations. I will be looking for opportunities to expand my responsibilities within this role to work towards my goal.

Get in touch with Shabeeb