Jan 2017
Feb 2020
SME ( Quality Analyst)
Amazon
Hyderabad, IN
Amazon is an E-commerce company . Its a shopping platform .
- Oversaw test planning, workload balancing and assignment delegation.
- Created test cases and automation scripts.
- Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
- Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
- Kept inspection journals and daily summary logs as required.
- Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training.
- Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
loading...