Message

Saritha P

To implement my skills, abilities and knowledge to succeed in a job that provides me job satisfaction, offers me an opportunity to develop myself and growth of the organization.

Key Skills

Mercury
Service now
Peoplesoft
M.S Office and M.S excel
Ariba

Professional Experience

Dec 2019
Present
Procurement Analyst - Management Trainee
Optum Hyderabad, IN
 
·       E2E process of vendor Onboarding through appropriate reviews and process flow by creating vendor profiles in Ariba 
·       Maintaining vendor records and communicate the status to business users, identifying issues with approvals based on the activity in the request and escalating them to multiple teams for status/approvals 
·       Follow-up with suppliers and guide them to obtain the appropriate documents on a daily basis 
·       Working with AP team to resolve payment issues and questions 
·       Providing guidance, training and support to teammates 
·       Handling business escalations for delivery or other issues 
·       Streamline and improve processes by frequently creating QRGs, one pagers 
·       Identifying Areas to improve the Supplier Onboarding Process (Ideas)  and updating SOPs on a timely basis with process updates 
·       Part of regular UATs, pilot test group and Implementation of Mercury tool and providing feedbacks, enhancements (support during the blackout period) 
·       Monthly operations review with onshore partner and leadership to present daily operations data by creating dashboards and graphs 
·       Weekly calls with Onshore team on process issues, updates and ageing reports 
·       Working with AP team on reclassifying taxonomy codes, mapping Ariba SIM IDs, P2P flagging 
Apr 2017
Nov 2019
Senior Vendor Support Associate- Catalog
Amazon Hyderabad, IN
 
·       Helping vendors with website issues through emails like updating/correcting the specifications of a product on the catalog page 
·       Performing various troubleshooting methods for the vendor to win buy box, deep diving into vendor issues
·       Issuing compensation to the vendors for delayed payments/lost inventory during transit 
·       Reconciling the data while there is a discrepancy in the inventory and reaching out to warehouse team to detect the issue 
·       Resolving the issue within TAT 
·       Updating new SOP’S. 
·       Completing and overachieving the day target (number of work items to be handled) 
Jun 2015
Apr 2017
Procurement Associate
Genpact Hyderabad, IN
 
·       Purchase Requisition to PO creation 
·       Onboarding new vendors and follow-up with suppliers and requesters 
·       Handling Help Desk Queries(international calls), Escalations from customers and business 
·       Writing and updating the SOP’S 
·       Processing different types of PO's (with preferred/existing vendors and non-preferred vendors) 
·       Closing and cancellation of PO's 
·       Maintaining and saving the daily raw data for monthly report. 
·       Worked for W-13 project by contacting the Suppliers on a regular basis 

Education

Jul 2011
Mar 2015
Engineering in ECE with a CGPA of 7.7 in SVP Engg.College
Andhra University
May 2009
Mar 2011
M.P.C with 84.3% in Sri Chaitanya junior college
May 1997
Apr 2009
SSC with 77.7 % in Siddhartha Public School

Achievements

Awards

·       Star Award from clients for meeting all the metrics in a quarter 
·       Has been a consistent performer in the team meeting and over achieving the daily target 
·       Updated SOP which helped in reducing the overall time taken to work on a case 
·       Bravo from Onshore for support during blackout period 

Languages

English
(Fluent)
Telugu
(Native)
Hindi
(Basic)

Get in touch with Saritha