- Supervised sales team of 15 people, stepping in to support employees and deliver smooth sales processes for clients.
- Proved successful working within tight deadlines and a fast-paced atmosphere.
- Maintained energy and enthusiasm in a fast-paced environment.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Planned and directed staff training and performance evaluations.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Handled all client relations issues pleasantly, enabling quick resolution and client satisfaction.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Supervised sales team of 6 people, stepping in to support employees and deliver smooth sales processes for clients.
- Produced contracts, reports, letters, and proposals for clients.
- Targeted new markets and increased sales percentage through proactive sales and negotiation techniques.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Led projects and analyzed data to identify opportunities for improvement.
- Built strong relationships with clients by following up on previous purchases and suggesting new products
- Directed traffic growth strategies, affiliate linking campaigns, content distribution, email marketing.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Calling existing and potential customers to persuade them to purchase company products and services.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.