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Saravanan M

Senior Team Manager and outstanding performer in Sales and Marketing within Educational Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environments. consistently scored more than 90% in customer satisfaction surveys, Revenue driving, and was appointed Acting Central Head.

Key Skills

Team management Leadership & Team Building
Customer Service
Strategic Planning & Impl
Promotions and marketing strategies
B2B
Business Development

Professional Experience

Jul 2019
Present
Senior Team Manager
Vedantu Innovations Pvt Ltd Bangalore Urban, IN
Edu-Tech
  •  Supervised sales team of 15 people, stepping in to support employees and deliver smooth sales processes for clients. 
  •  Proved successful working within tight deadlines and a fast-paced atmosphere. 
  •  Maintained energy and enthusiasm in a fast-paced environment. 
  •  Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team. 
  •  Planned and directed staff training and performance evaluations. 
  •  Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. 
  •  Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures. 
Mar 2017
Jun 2019
Business Development Manager
Kivi Technologies (Netmeds) Bangalore Urban, IN
SaaS
  •  Improved sales processes to streamline customer acquisition and onboarding strategies. 
  •  Handled all client relations issues pleasantly, enabling quick resolution and client satisfaction. 
  •  Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base. 
  •  Supervised sales team of 6 people, stepping in to support employees and deliver smooth sales processes for clients. 
  •  Produced contracts, reports, letters, and proposals for clients. 
  •  Targeted new markets and increased sales percentage through proactive sales and negotiation techniques. 
Jul 2014
Feb 2017
Team Leader
Marsack Group Bangalore Urban, IN
Corporate Training
  •  Proved successful working within tight deadlines and fast-paced atmosphere. 
  •  Led projects and analyzed data to identify opportunities for improvement. 
  •  Built strong relationships with clients by following up on previous purchases and suggesting new products 
  •  Directed traffic growth strategies, affiliate linking campaigns, content distribution, email marketing. 
  •  Built strong relationships with clients by following up on previous purchases and suggesting new products. 
Sep 2011
Jul 2014
Team Leader
Standard Chartered Operations (S.C.B) Bangalore Urban, IN
Banking
  •  Calling existing and potential customers to persuade them to purchase company products and services. 
  •  Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. 
  •  Developing and sustaining solid relationships with customers to encourage repeat business. 
  •  Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. 

Education

May 2008
Jun 2011
Bachelor of commerce in Siddaganga
Bangalore

Achievements

2020
Pan India #1:
Achieved 205% of month target  - VEDANTU.
2020
Man of the series:
 Achieved highest revenue for the quarter - VEDANTU (Sep-Dec 2020) 
2012
Top Performer:
 Achieved Top Performed of the month for S.C.B in achieving the revenue of 1500 dirhams 

Languages

English
(Native)
Hindi
(Native)
Kannada
(Native)
Tamil
(Native)

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