Message

Sarath Mohan

Forward-thinking Associate bringing expertise in Customer Support and service for FMS/Business Operation. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Expertise in analyzing, articulating and solving various problems working independently or as part of team. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Key Skills

Financial services
Customer Relationship Management
Operations Management
Quality Assurance
Staff Management
Data analysis

Professional Experience

Aug 2019
Present
Financial Associate
R. R. Donnelley & Sons Company Thiruvananthapuram, IN
 
  • Developed and maintained database of records to facilitate smooth transactions for financial processes.
  • Corresponded with various other departments, discussing company plans and agreeing on future paths to be taken.
  • Prepared vouchers, invoices, checks, account statements, reports and other records and reviewed all paperwork for accuracy.
  • Compiled and sorted documents, such as invoices and checks and substantiated business transactions.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Trained new employees in processes and providing guidance.
 
Dec 2017
May 2018
Assistant Lecturer
Mannam Memorial NSS College Pathanamthitta, IN
 
  • Developed easy and open rapport with students to encourage engagement and academic progress.
  • Dispersed, collected and graded assignments to give detailed feedback, including papers, quizzes and tests.
  • Reviewed teaching activities and identified and implemented strategies to improve student ‎learning outcomes.
  • Initiated and facilitated classroom discussions.
  • Supported positive image of university by being responsive and promptly responding to requests and inquiries.
  • Participated in weekly faculty meetings and contributed to curriculum review.
  • Gave presentations to student classrooms using PowerPoint and Google Classroom technology.
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning modalities.
  • Met with students during and after office hours to address concerns and offer feedback.
  • Provided constructive and timely feedback to students to advise on areas of concern and suggest improvements.
  • Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
  • Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
  • Utilized instructional technologies in course delivery for both in-class and online instruction to engage and educate students.
 

Education

Jul 2015
Dec 2017
M.Sc Electronics in
Mahatma Gandhi University
May 2012
Jul 2015
B.Sc Electronics in
Mahatma Gandhi University

Achievements

Achievements
 
  • Collaborated with MIS team in the development of various macros to process and Handle data.
  • Supervised team of 4 staff members spread over two different worksites.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Secured 10th Rank in Master of Science.
  • Active National Service Scheme volunteer.
  • Attended national level exhibitions and presented various papers in the same.
  • Received client appreciation for the implementation of Various excel based tools and aids to improve process and production.
  • Designed and developed SOP for various projects.
  • Implemented Various repositories to maintain quality in processing and handling data.
 

Hobbies & Interests

  • Cooking
  • Traveling
  • Internet Surfing
  • Gadgets

Languages

English
(Fluent)
Hindi
(Fluent)
Malayalam
(Native)

Get in touch with Sarath