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Santosh Kumar

A born leader with unparalleled work ethics, honest, workaholic and target-driven sales professional with a proven track record of growing revenue & profit. Over 14+ years of progressive experience in FMCG sales, Telecom, direct sales, HORECA, channel sales and new business development in the highly competitive segments of the consumer goods & telecom industry accomplish corporate plans & goals successfully. Experience in managing International business operations with an aim to accomplish corp

Key Skills

Negotiation Skills
Managing Difficult People
Problem-solving skills
Brand Management
Distribution Strategy

Professional Experience

Apr 2014
Dec 2015
Senior Sales Manager
Flourish Purefoods Pvt. Ltd. Delhi, IN
Flourish Purefoods Private Limited produces dairy products. The Company offers flavored milk, fruit beverages, yoghurt, butter, chees, paneer, ghee, and other nutritious dairy products. Flourish Purefoods serves customers in India.
 
·         Appointment of Stockiest/Distributors and established primary & secondary sales network for the Stockiest with SSO/SO and guide them to get achieve the target 
·         Accountable for increasing the volume of primary sales as well as secondary and looking for opening of new outlets & set monthly target accordingly 
·         Hunting & creating pipelines for new appointments of super stockiest/ sub stockiest, distributors for new region and arranging & taking weekly, fortnightly meeting with Super sales officer, Sales officer & Asst. Manager  for evaluating the current performance taking the new action plan to achieve the targets 
·         Setup & attend distributor meetings, preparation with retailer specific analysis, business updates & build strong relationship within channel to increase turnover, expand product lines, land promotional plans etc., 
·         Analyze regional market trends and discover new opportunities for growth, suggest new services/products and innovative sales techniques to increase customer satisfaction & identify hiring needs, select and train new salespeople 
·         Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence 
Jul 2010
Apr 2014
Assistant Sales Manager
Gopaljee (Ananda) Dairy Pvt. Ltd. Delhi, IN
Registered in 2015 , Gopaljee Dairy Foods Pvt. Ltd. has made a name for itself in the list of top suppliers of Dairy Products ,Dairy Products in India. The supplier company is located in Bulandshahar, Uttar Pradesh and is one of the leading sellers of listed products. Gopaljee Dairy Foods Pvt. Ltd. is listed in Trade India's list of verified sellers offering supreme quality of YO Milk etc. Buy Dairy Products ,Dairy Products in bulk from us for the best quality products and service.
 
·         Assist the retail store manager in planning and implementing strategies to attract customers 
·         Coordinate daily customer service operations (e.g. sales processes, orders and payments) 
·         Track the progress of weekly, monthly, quarterly and annual objectives & monitor and maintain store inventory 
·         Evaluate employee performance and identify hiring and training needs 
·         Supervise and motivate staff to perform their best 
·         Coach and support new and existing Sales Associates & monitor retail operating costs, budgets and resources 
·         Suggest sales training programs and techniques, Communicate with clients and evaluate their needs 
·         Analyze consumer behavior and adjust product positioning & handle complaints from customers 
·         Research emerging products and use information to update the store’s merchandise 
·         Create reports, analyze and interpret retail data, like revenues, expenses and competition 
May 2006
Jun 2010
Senior Sales Executive
Graviss Foods Pvt. Ltd. (Baskin Robbins Ice-Cream) Bangalore Urban, IN
Graviss Foods Pvt. Ltd. (Baskin Robbins India Ice-cream) Graviss Foods Pvt. Ltd. (Baskin Robbins India Ice-cream) Graviss Foods Pvt. Ltd. (Baskin
 
·         Making presentation to promote new products and special deals to HORECA & Modern Trade.
·         Actively seek out new sales opportunities through market visits, cold calling, networking and social media
·         Reviewed and coordinated implementation of marketing strategies.
·         Evaluated profitability margins and buyers trend, making necessary adjustments to plans and inventory to accommodate 
·         Prepare and deliver appropriate presentations on products and services to distributors and modern trade owners & create frequent reviews and reports with sales and financial data
·         Ensure the availability of stock for sales and demonstrations
·         Planning and coordinating the implementation of business plans and the penetration of new markets
·         Participate on behalf of the company in exhibitions or conferences 

Education

Feb 2000
Mar 2003
Bachelor of Computer Application in Dr. Zakhir Hussain Institute of Technology
Makhanlal Chaturvedi University
Feb 1998
Mar 2000
Diploma in Electrical & Electronics in Patna High School
Bihar Intermediate Education Council
Apr 2004
May 2006
Master of Business Administration in Dr. Ambedkar Institute of Technology
Visvesvaraya Technological University

Certifications

2017
Total Customer Satisfaction Program
BICL Limited

Achievements

2019
Employee of the Year
  • Launched new revenue model by appointing semi sub distributor for FMCG products to far underdeveloped regions of Myanmar and trained, developed and deputed local team of 55 direct sales champions to the region.    

2013
Best Customer Service
  • Monthly carried out retention calls with unsatisfied customers, retained 30% of them to keep using the software                                                                                                        
  • Sourced qualified candidates utilizing various web technologies, social media, resume databases and referrals from networking events while slash down the hiring costs by 75%                               

Hobbies & Interests

  • Driving
  • Playing Cricket
  • Internet Surfing
  • Listening to Music

Languages

Hindi
(Native)
Kannada
(Basic)
Burmese
(Basic)
Maithili
(Native)
Bhojpuri
(Fluent)

Career Aspiration

I would like to see my self carrying an important portfolio of the organization

Get in touch with Santosh