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Samvil Austin

Telecaller• Aggressive Caller with dynamic personality and over Number years of experience prospecting new business engagements by making high volume of cold calls. Motivated and persistent professional with proven background meeting or exceeding sales quotas by optimizing workflows. Tech-savvy self-starter with CRM software, web-based applications and Software proficiency. • Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking. knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcomeobjectives and close sales.• Responsible for resolving client complaints and queries on call.

Key Skills

Product and service knowledge
Professional communication
Documentation and scripted calls

Professional Experience

Dec 2021
Jun 2022
Telecaller
DigiTech System Pvt Ltd Noida, IN
• Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and

develop sales pipeline. • Delivered prepared sales pitch from script and

persuaded potential customer to purchase

product or service.

• Built relationships with customers using strong persuasion and active listening skills.

• Troubleshot problems for callers and helped independently resolve common issues.
Dec 2020
Sep 2021
Telecaller
Emprose Multi-Corp pvt. Noida, IN
 Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and

develop sales pipeline. Delivered prepared sales pitch from script and

persuaded potential customer to purchase

product or service.

 Built relationships with customers using strong persuasion and active listening skills.

 Troubleshot problems for callers and helped independently resolve common issues.
Jul 2020
Oct 2020
Security supervisor
Gazel Suffolk India Noida, IN
Oversaw staff timekeeping entries and reports in

Outbound and inbound calls

Software.

Supervised team of Number security personnel

during shift.
Mar 2018
Jun 2019
Product Promoter
Nestle India Delhi, IN
Nestle India, New Delhi, Delhi

 Visited society, stores and community

organizations to demonstrate products or services

and answer questions from potential customers. Scheduled appointments with potential

customers for product recipe.

Education

Jan 2017
Jun 2021
B.A. (Programme) in University of delhi
Jan 2015
Jun 2017
10th 12th in Sarvodaya Bal Vidyalay
CBSE

Languages

Hindi
(Fluent)
English
(Basic)

Get in touch with Samvil