Driven Accounts Executive with a proven track record at Saini Ashok Layland, excelling in client relations and financial transactions. Mastered account management and problem-solving, enhancing client satisfaction and operational efficiency. Skilled in DBM software and communication, achieving significant improvements in account performance metrics. 

Key Skills

Account Management
Data Entry and Record Keeping
Financial Transactions and Invoicing
DBM Software
Problem Solving

Professional Experience

Mar 2024
Present
Account Executive
SAINI ASHOK LEYLAND Kharagpur, IN
SAINI ASHOK LEYLAND provides high-quality services for Ashok Leyland commercial vehicles, including repairs, parts distribution, and maintenance.
 
  • Manage client accounts for a busy workshop, ensuring accurate billing, timely invoicing, and effective resolution of account-related issues.
  • Coordinate with clients to schedule services, provide updates on job status, and address any concerns or changes.
  • Develop and maintain strong relationships with clients, acting as their primary point of contact for all account-related inquiries.
  • Monitor and track financial transactions, ensuring accuracy and compliance with company policies and industry standards.
  • Prepare detailed financial reports, including revenue forecasts and account performance metrics, for review by senior management.
  • Collaborate with the workshop team to streamline operations, improve service delivery, and enhance overall client satisfaction.
  • Handle contract negotiations and renewals, ensuring favorable terms and maintaining profitability
  •  
Feb 2022
Dec 2023
Cashier supervisor
GIRI EXPRESS SERVICE PVT.LTD (AMAZON) Kharagpur, IN
e commerce logistics

  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.

Education

Nov 2022
Sep 2025
Bachelor of arts in Netaji Subhas Open University
Vidyasagar University
Jan 2018
Feb 2019
Higher secondary board of education in Talbagicha high school

Hobbies & Interests

  • Playing football

Languages

Bengali
(Native)
Hindi
(Fluent)
English
(Fluent)

Get in touch with Samrat