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Prince Thomson

Experienced Data Entry Operator with 5 months of experience in customer relationship management. Achieved 99% accuracy in data entry within 6 weeks. Excelled in building customer relationships, resulting in a 20% increase in customer satisfaction within 4 months.

Key Skills

Customer relationship management
C langauge
Java
Python

Professional Experience

Oct 2023
Mar 2024
Customer Relationship Executive
Max India Bangalore Urban, IN
MAX is a fashion brand of the Dubai based Landmark Group with over 500+ stores across 210+ cities.
  • Successfully managed a portfolio of key accounts, resolving customer queries and complaints in a timely and efficient manner
  • Developed and maintained strong relationships with clients through  communication and personalized service
  • Collaborated with the sales team to upsell and cross-sell products and services, achieving monthly targets and increasing revenue
Dec 2021
Feb 2022
Data Entry Operator
Bruhat Bengaluru Mahanagara Palike Bangalore Urban, IN
Bruhat Bengaluru Mahanagara Palike (BBMP) is responsible for the city's infrastructure and civic needs
  • Utilized my skills in Customer Relationship Management to accurately enter and maintain large amounts of data in a timely manner.
  • Worked closely with team members.

Education

Aug 2022
Aug 2024
BCA in Indian School of Business and Computing
Bengaluru North University
May 2019
Mar 2021
PUC in St.Francis PU Composite College
Karnataka Pre-University Board
May 2009
Mar 2019
SSLC in Carmel Convent High School
Karnataka State Board

Certifications

Basics of Microsoft Office
Carmel Convent High School

Hobbies & Interests

  • Music
  • Drawing
  • Traveling
  • Football

Languages

English
(Fluent)
Kannada
(Fluent)
Hindi
(Fluent)
Tamil
(Fluent)
Telugu
(Basic)
Malayalam
(Native)

Get in touch with Prince