Senior SPS Support ExecutiveJanuary 2019 - January 2022 (3 years 1 month)Jaipur, Rajasthan, IndiaMy responsible is providing timely and accurate operational support toMerchants selling on the Amazon platform provide process improvements,develop internal documentation, and contribute to a team environment, allwhile adhering to service level agreements for phone and/or email cases.

Key Skills

Logistics Management
Data Analytics
Infrastructure

Professional Experience

Jan 2019
Jan 2022
SPS Support Specialist
Teleperformance India Jaipur, IN
Troubleshooting and resolving IT issues in a timely manner.
Communicating with coworkers to diagnose problems.
Installing and configuring hardware and software.
Talking coworkers through the process of fixing technical issues.
Prioritizing your workload to ensure the most critical issues are resolved first.
Documenting common support procedures that coworkers can follow.
Providing support remotely when necessary.
Preparing accounts and returns ,inventory ,mange Inventory ,inventory
plan ,recall unit , reconciliation inventory , payment cycle , reimbursement ,
cost of value , fair market value (FMV) 
Monitoring spending and budgets
Auditing and analysing financial performance
Financial forecasting and risk analysis
Advising on how to reduce costs and increase profits
Compiling and presenting financial and budget reports

Education

Jun 2012
Jul 2015
B. com in Rajasthan University jaipur
Rajasthan University

Certifications

2020
AWS
Amazon

Achievements

2020
Best Employees of the year
Best Employees of the year 

Quote

All our dreams can come true, if we have the courage to pursue them.

Walt Disney

Hobbies & Interests

  • Cricket
  • Driving
  • Watching movies
  • Watching Cricket
  • Cocking

Languages

English
(Fluent)
Hindi
(Fluent)

Career Aspiration

I would like to continue to develop my skills and experience by working with professional recording equipment. I also want to develop my leadership and organizational skills. This will help me achieve my goal of leading production teams in the future.”

Get in touch with Sajjan