Oct 2022
Present
Customer Support Executive
Globiva
Kolkata, IN
- Experience of 8 months in chat support.
- Communicate with the customers who have raised the issue to determine the beneficial resolution and ensure follow up to verify that complaints have been addressed and satisfied.
- Enforced organizational policies for providing customer service and ensured the understanding of changes or modifications in procedures.
- helped an average of 65 customers every day with a positive attitude and the focus on customers satisfaction.
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