Sai Sritha Gurrapu

Energetic Customer Service Representativ resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes.An associate who provides supervisory control when automated tasks fail for any reason. This allows us to avoid falling into the 90/10 trap where a task can be 90% automated but requires 90% of the time for the last 10% of functionality.