Responsible for dealing with all aspects of a litigation focused debt recovery process and for managing an assigned case load effectively in line with agreed client service levels

Key Skills

Communications
Managing Contacts
Data Analysis
Persistent

Professional Experience

May 2020
Sep 2020
Executive ( collection & recovery)
HDFC Bank Delhi, IN
The bank may utilize the services of recovery agents for collection of dues and repossession of securities. Recovery agents will be appointed as per regulatory guidelines issued in this regard.
 Advising debtors of the possible consequences of non-payment.
 Communicating with clients via post, telephone and emails. 
 Reporting any suspected fraudulent activity to the Fraud Manager. 
 Contacting people who owe money to the company.
 Securing payment form debtors. 
 Investigating claims of financial difficulties. 
 Making enquiries to trace the whereabouts of defaulters. 
 Keeping administrative records up to date.
 Visiting defaulters at the address they have given. 
 Ensuring all contact is in line with the regulatory requirements. 
 Making up to 60 phone calls every day to chase up outstanding debts. 
 Handling a variety of customer service calls from people of all backgrounds.

Education

May 2018
Apr 2021
(B.com) Bachelor of commerce in MAHATMA JYOTIBA PHULE ROHELKHAND UNIVERSITY
ROHELKHAND UNIVERSITY

Certifications

2017
Bharat ko jano quize
Delhi intermediate school

Achievements

2016
Bharat ko jaano
In this quize students are selected from every zone of school and give the exam in front of director of school management.

Hobbies & Interests

  • Badminton
  • Computers
  • Reading Comics

Languages

English
(Basic)
Hindi
(Basic)

Get in touch with Sahil