Apr 2020
Sep 2020
Executive ( collection & recovery)
HDFC Bank
Delhi, IN
The bank may utilize the services of recovery agents for collection of dues
and repossession of securities. Recovery agents will be appointed as per
regulatory guidelines issued in this regard.
Advising debtors of the possible consequences of non-payment.
Communicating with clients via post, telephone and emails.
Reporting any suspected fraudulent activity to the Fraud Manager.
Contacting people who owe money to the company.
Securing payment form debtors.
Investigating claims of financial difficulties.
Making enquiries to trace the whereabouts of defaulters.
Keeping administrative records up to date.
Visiting defaulters at the address they have given.
Ensuring all contact is in line with the regulatory requirements.
Making up to 60 phone calls every day to chase up outstanding debts.
Handling a variety of customer service calls from people of all backgrounds.
Communicating with clients via post, telephone and emails.
Reporting any suspected fraudulent activity to the Fraud Manager.
Contacting people who owe money to the company.
Securing payment form debtors.
Investigating claims of financial difficulties.
Making enquiries to trace the whereabouts of defaulters.
Keeping administrative records up to date.
Visiting defaulters at the address they have given.
Ensuring all contact is in line with the regulatory requirements.
Making up to 60 phone calls every day to chase up outstanding debts.
Handling a variety of customer service calls from people of all backgrounds.
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