Message

Sahil Ashra

A highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Key Skills

Digital Marketing
Sales Strategy
Business Communication

Professional Experience

Jun 2020
Jan 2021
Advisor
Amazon Noida, IN
 I have been an achiever throughout my tenure with Amazon, my responsibilities require coordination within the logistics and resolving all possible end customer queries. Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. 
Aug 2018
Jun 2020
Sales Associate
CONCENTRIX Gurgaon, IN
 For my great skills in handling contacts, I was promoted to SME within few months. Exceeded team goals and collaborated with staff members to implement customer service initiatives. Trained and regularly mentored team members. Designed and implemented strategic business plans to achieve growth. 
Jan 2018
Jul 2018
Banker
Encore Capital Group Gurugram, IN
Verifying credentials and authenticity of customers. Responsible for decision-making on if the loan amount should be approved. Analyzed model predictions and forecasting graphs to ensure the security of loan amounts. 
Sep 2016
Oct 2017
Customer Service Executive
CONCENTRIX Noida, IN
Addressed problems in a proactive and knowledgeable manner to maintain and enhance client satisfaction.

Education

Nov 2020
Apr 2021
Masters in Digital Marketing in Internet Marketing School
Feb 2019
Jun 2022
Bachelor of Arts in Sri Aurobindo College
IGNOU

Certifications

2020
Mangools SEO Certificate
Mangools
2021
Google Analytics Academy
Google

Hobbies & Interests

  • Social media
  • Chess
  • Social work
  • Current Affairs

Languages

Hindi
(Native)
English
(Fluent)

Career Aspiration

I believe three years is a short to mid-term goal, I see myself as financially stable and leading a team to generate revenue and value to your esteemed organization. Per my work, you won't be able to resist yourself promoting me further.

Get in touch with Sahil