Sachin Sharma Online Resume

Mar 2022

Present

Bank Teller

DCB BANK LTD Delhi, IN

Process transactions for customers, including cash deposits, withdrawals, ATM Loading, Gold Audit, PD, NEFT, RTGS, OD, TD, and loan payments.
Assist customers with account inquiries, requests for new checkbooks, and information about various banking products and services.
Perform account reconciliations and ensure accurate record keeping in compliance with banking regulations.
Collaborate with colleagues and management to improve banking operations and customer satisfaction.
Responsible for all branch operational works.
Ensure all due delligence of KYC norms.

Oct 2021

Dec 2021

Processing Officer

HDFC Bank Delhi, IN

Managed and processed customer account opening and closure procedures efficiently in compliance with regulatory requirements.
Reviewed and verified customer documentation to ensure accuracy and completeness before processing.
Performed data entry and maintained accurate records of all account transactions and updates.
Collaborated with internal teams to resolve account-related issues and provide exceptional customer service.

Oct 2019

Oct 2021

RELATIONSHIP OFFICER

Axis bank ltd. Delhi, IN

Description: As a Relationship Officer at Axis Bank Ltd, I was responsible for managing and growing the personal loan portfolio by acquiring new customers and retaining existing ones.
Roles: I participated in lead generation activities, conducted customer meetings, assessed loan applications, and ensured timely disbursement of loans.
Responsibilities: I liaised with internal teams to address customer queries, resolved complaints, and provided personalized assistance to help customers meet their financial goals.
Skills Utilized: My role as a Relationship Officer required strong communication skills, a deep understanding of personal loan products, and the ability to build trust and rapport with customers.
Achievements: During my tenure, I exceeded my targets consistently, maintained a high level of customer satisfaction, and actively contributed to the growth of the personal loan business at Axis Bank Ltd.

Sachin Sharma