Co-Ordination with PAN India Sales Team.
Resposible for Reconciliation of Payments and Internal data of Packages.
1.1 Sale Reversal.
1.2 A/c. De-activation.
1.3 Recon of Activated accounts for Deposit Slips.
1.4 Updating of Payment Received accounts in Platform.
Responsible for PAN India Accounts Activations.
Responsible for Highlighting the Ads of Customers/Dealers on our OLX Panel.
Responsible for Daily Visits Report ZSMs , ASMs and DSMs Wise.
Responsible for Monthly Audit of Sales leakages in below mentioned categories:-
1.1 No.of Free Trial provided against each and every account.
1.2 Payment receipt from ASMs and DSMs account.
1.3 Count of Sales Reversed against ZSMs , ASMs and DSMs.
1.4 Count of Accounts those Payment mode changed from Cash to Cheque.
PROJECTS
Call Masking
Responsible for Call masking activities for PAN INDIA OLX Dealers.
1.1 Implementation of Exophone Numbers.
1.2 Escalation of Call Masking.
1.3 Daily Basis Audit.
CVSP
Responsible for CVSP (Commercial Vehicles and Spare Parts).
1.1 Activations of CVSP accounts.
1.2 Escalation of CVSP ad Posting.
1.3 Daily Basis Audit.
SMS SHOOTING
Responsible for SMS shooting Regarding below mentioned Categories:-
1.1 SMS on Package and FAActivations.
1.2 SMS on Payment Receipt.
1.3 SMS on Cheque Bounce with PayU Link.
1.4 SMS on Cash Collection above 10K.
1.5 SMS on Dealer Helpline Number.
1.6 SMS on Respective ASMs Name and Number.
1.7 SMS on Pending Renewals.
1.8 SMS on Festive Wishes.
1.9 SMS on Dealers BirthdayWishes.
SALESFORCE CRM QUERIES / IMPLEMENTATIONS
Responsible for SALESFORCE QUERIES in below mentioned categories:-
1.1 Opportunity Creation.
1.2 Amendments in Formats of Opportunity and in Reports.
1.3 Payment Addition and Amendments.
1.4 Products Addition and Creation.
1.5 Price books Creation.
1.6 Users Creation.
1.7 Reports Creation.
1.8 Pricebook allocation.
ACHIEVEMENTS
I have been awarded in November 2016 , September 2017, January 2018, June 2018 & Oct 2018.
Again have been awarded to achieve Best Result in SMS Shooting in Feb 2018.