Roshni Tank

Customer Service Executive Vadodara, India

Professional and dynamic Customer Executive driven to exceed performance goals. Extensive background in customer service with proven abilities to build rapport quickly and cultivate long term relationships to support strategic sales growth.

Key Skills

Customer Experience Management

Teamwork

Research & Development

Professional Experience

Dec 2020

Present

Customer Service Executive

Kochartech Maxicus Vadodara, IN

Leveraging Artificial Intelligence and Machine Learning with People Power to transform customer experiences and back-end operations for enterprises.

Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Jun 2017

Oct 2017

Sales Associate

Axis bank ltd. Vadodara, IN

Addressed on average [Number] inbound customer calls daily

Education

Jul 2013

Apr 2016

BSE Home science in MS University

MS University

Quote

If you can't support for good work do not support for the bad work either.

Hobbies & Interests

Cooking
Traveling
Movies and Music

Languages

English

(Fluent)

Hindi

(Fluent)

Gujarati

(Native)

Career Aspiration

I want to look back on my career and be proud of the work, and be proud that I tried everything.