Technical Solutions Consultant with 3+ years of experience in delivering value by forming strategic collaborative stakeholder alliances to understand, prioritise and map out their needs across service lines. An effective Technology professional with diverse skills including servant leadership, communication optimization conducive to initiating action. Holds experience of starting, growing and leading cross-functional teams in complex environments, to deliver technology services successfully.

Key Skills

Microsoft Office 365
Collaboration Tools
Team Building
Communication skills
IT Support
Sharepoint Support

Professional Experience

Oct 2019
Present
Senior Analyst
KPMG Gurgaon, IN
  • Subject matter expert (SME) for UK based KPMG Client Collaboration Sites and tools
  • Interacted with clients and stakeholders for tool related support and troubleshooting queries
  • Helped the stakeholder to adapt the new technology seamlessly
  • Collaborated with next level teams for further support and backend issues
  • Regular review of tool related guidance/training documents and ensuring the existence of user guidance is updated with latest version of tools

Jan 2018
Oct 2019
Business Analyst
KPMG Gurgaon, IN
  • Helped UK team in migration and adaption to new collaboration platform
  • Interacted with stakeholders and shared the best practices to utilise the tool
  • Helped seniors with the complex projects

Jul 2017
Jan 2018
INTERN
KPMG Gurgaon, IN
  • Migrated the intranet portal pages from SharePoint 2007 to SharePoint 2013 using HTML, CSS and JavaScript as the firm moved to new platform
  • Created and designed new web pages on the migrated intranet portal

Education

Aug 2015
Jun 2017
M. Tech. in NorthCap University
Aug 2011
Jun 2015
B. Tech. in BK Birla Institute of Engineering and Technology

Certifications

Toastmaster's Specchcraft Certification
Toastmaster International

Achievements

Won SPOT and ROCK award at KPMG
Delivered high quality services to the clients and the stakeholders. Tool an extra step to support and assist the end users with collaborative and effective techniques 

Languages

English
(Native)

Get in touch with Ritu