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Rishiraj Laad

Professional and dynamic Customer Executive driven to exceed performance goals. Extensive background in customer service with proven abilities to build rapport quickly and cultivate long term relationships to support strategic sales growth. Energetic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach.

Key Skills

Teamwork
Communicating Values
Professional Ethics
Process Analysis

Professional Experience

Jan 2021
Present
Teammate
Taskus PVT LTD Indore, IN
Taskus is fastest growing MNC in india which works with many Fintech and international process.
I have 2 years work experience in Fintech financial process.
knowledge of Payment compliance, anti money laundering, KYC, chargeback, Account pattern, Transaction monitoring, SOF,PEP.


Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
Feb 2017
Nov 2018
Customer Service Executive
Teleperformace Indore, IN
Teleperformance is global BPO and working with lots of process.
1.7 years of experience in Uber international for USA and Phonepe process.


Improved operations by working with team members and customers to find workable solutions.

Education

Mar 2015
Aug 2017
Bachelors of commerce in DAVV
DAVV

Hobbies & Interests

  • Cricket
  • Trekking
  • Traveling
  • Footballc

Languages

ENGLISH
(Fluent)
HINDI
(Fluent)
Gujarati
(Basic)

Get in touch with Rishiraj