• Handling queries and complaints via phone, email. Greeting all visitors. Transferring calls as necessary.
• Telephone Skills
• Verbal Communication
• Listening
• Professionalism
Visitors by greeting, welcoming, and directing them appropriately.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries
Operates telecommunication system by following.
• Acted as a strong and influential team member.
• Acted Actedirst point of contact and set appointments for prospective clients.
• Aggregated Actedprepared documentation and reports for office meetings, distribution and filing.