Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering experience in managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Key Skills

Cash Flow Analysis
Office Administration
Professional Demeanor
Professional Ethics
Customer and Client Relations
Statutory Reporting
Project Management
Student-centred learning

Professional Experience

Jan 2016
Present
High School Teacher
Shiksha International School Ghaziabad, IN
•Worked collaboratively with school administrators to implement intelectually challenging visual arts.
•Fostered positive and pleasant classroom culture while maintaining learning development goals.
•Integrated technology such as Google Classrooms,Docs,and Sheets into daily classroom routine.
•Utilized curriculum which reflected diverse educational cultural and linguistic backgroundof student body.
•Planned,developed and executed lessons reflecting high school curriculum and CBSE's core educational standards.
Jun 2010
Nov 2015
Receptionist
Yashoda Cancer Institute Ghaziabad, IN
•Managed multi-line telephone systems and greeted claimants during office visits.
•Managed multiple tasks and met time-sensitive deadlines.
•Resolved customer problems and complaints.
•Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
•Drafted professional memos,letters and marketing copy to support business objectives and growth.
•Instructed students in content-specifix knowledge and skills to heighten trajectory of academic and career success.

Feb 1995
May 2000
Accountant
Indian Oil Corporation Ltd.(IOCL) Karnal, IN
•Helped customers complete purchases,locate items and join reward programs.
•Maintained secure cash drawers,promptly resolving discrepancies in daily totals.
•Supported monthly reporting analysis to achieve validation of internal reports and to reconcile operations and general ledger.
•Drove client satisfaction by identifying maximum adjustments,deductions,and credits.
•Monitored self-checkout systems and provided assistance or intervention where required.
•Organized electronic and hard copy filling systems for easy retrieval of documents and informations.
•Promoted customer loyalty and consistent sales by delivering friendly services and knowledgeable assistance.


Education

Jun 1990
Aug 1993
Bachelor Of Arts in
Kurukshetra University

Quote

"I want to look back on my career and be proud of the work, and be proud that I tried everything." —Jon Stewart

Languages

English
(Fluent)
Hindi
(Native)

Career Aspiration

It's my career aspiration to one day be a high-level executive. I aim to achieve that within the next 5-8 years. In order to achieve that goal, I have to start small. Learn from the inside. And this job opportunity will help me to gain the relevant experience I'll need to see my career aspirations.

Get in touch with Renu