Ravi Vijay

A highly organized and hard-working individual looking for a responsible position to gain practical experience

Key Skills

Microsoft Excel
Communication skills
Leading Teams

Professional Experience

Jun 2021
Oct 2021
Customer success Expert
Byjus Bangalore Urban, IN
Attending incoming customer calls to provide them fast solution regarding Cancellation, Mentor,retention and other queries regarding Byjus online tution with the help of Salesforce, CRM and Leadsqure 
Apr 2018
Apr 2021
Process Associate
Tata Consultancy Services Gandhinagar, IN
When batch run unable to provide solutions our work will come. We are dealing with exception work stuck in Market with the help of client tools( SAP and CRM). I was working efficiently with all my work knowlege. Awarded 5 times Star performer for my excellence and Productivity. I was ready for Overtime when there is business requirement. Always ready for extra work on weekends.
Jul 2017
Apr 2018
CUSTOMER SERVICE EXECUTIVE
Muthoot fincorp limited Ahmedabad, IN
I was dealing in Gold loan, insurance, marketing,Daily book keeping etc. I was flexible enough to work as deputation staff whenever it's required.
May 2014
Feb 2015
Packer
Avenue supermart limited Ahmedabad, IN
Handled Customers and provided them best possible service. Always helpful to customer and Co-workers.

Education

Jul 2013
Oct 2016
Bachelor of Commerce in K.KA Shastri Government Commerce College
Gujarat University

Certifications

2021
Star Performer Award
Tata Consultancy Services

Achievements

2019
First Prize in Fashion Show
I got first prize in fashion show organised by TCS Gandhinagar where I represented LGBTQ community.

Hobbies & Interests

  • Dancing
  • Singing
  • Traveling

Languages

Hindi
(Native)
Gujarati
(Native)
English
(Fluent)

Career Aspiration

I see my self as growing aspirant working for my career growth and as well as my company growth.

Get in touch with Ravi