Message

Ravi Saini

Seeking employment for the position of Technical Support Manager. Under my employment, the company can trust in my earned expertise not only in discovering tactical strategies but also entrust in providing the company with the guidance needed to enhance their digital presence further and meet their Technical objectives. Investing years to specialise in the inner workings of the online world, my value and contribution as an employee rely on helping to voice the brand.

Key Skills

Linux/Unix
Operating Systems
Networking
Vendor Relationship Management
Asset Management
User Management

Professional Experience

Aug 2018
Present
I.T Executive
Fusion Microfinance Pvt Ltd Jaipur, IN
  • Responsible for maintaining and installing computer networks.
    Provide Desktop and application Support to end users. 
  • Providing daily operation support and system support to user and troubleshoot there problems.
  • Providing Support in Linux and Windows Base System.
  • Installed and upgraded internal and third party software.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Worked with users to determine areas of technology in need of improved usability.
  • Vendor Management
  • Email Management
  • Configured hardware, devices and software to set up work stations for employees.
Jan 2016
Sep 2018
Senior Officer IT
Dhanuka Agritech Ltd Behror, IN
  • Installs, configures and troubleshoots desktop systems, workstations, servers and network issues.
  • Remote assistance using Team Viewer, RDP protocol.
  • Recommends hardware and software solutions, including new acquisitions and upgrades
  • Maintain Network Infrastructure Over LAN & WAN
  • Support User in Computer Software and Hardware Troubleshoot
  • Storage &Folder Management
  • Managing L1/L2 level support Data centre
  • Monitoring & ensuring network redundancy,
  • NVR management and Configuration
Jan 2014
Oct 2014
Network Associate
Wipro Jaipur, IN
  • Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
  • Recommended network security standards and upgrades to management.
  • Works on Allocated Incidents/ Problems on Maintenance of Hardware /Software - Servers, Laptops, and PC etc. with high Degree of Supervision.

Education

Dec 2017
Dec 2020
PGDBM in NMIMS
Deemed Univerity
Sep 2009
Jul 2013
Bachelor of Technology in IIMET JAIPUR
RTU Affiliated
Jun 2008
Jul 2009
SSC in Chitransh Public Senior Secondary School
Rajasthan board
Jun 2005
Jul 2006
Senior Secondary School in Rawat Senior Secondary School
Rajasthan board

Certifications

2020
AWS Training Ceritification
Grass Pvt Ltd
2020
RHCSA Training Certification
Grass Pvt Ltd

Hobbies & Interests

  • Indoor Games
  • Playing badminton
  • Listening Music

Languages

Hindi
(Native)
English
(Basic)

Get in touch with Ravi