Rani Gupta

Hi, I'm Rani Gupta, I'm higher secondary qualified and pursuing Graduation in BCOM Hons. I've been working in Fusion since 1 year as a customer care associate. I love learning and experiencing new things because I believe that learning is growing.

Key Skills

Microsoft Excel
Active listening
Answering customer questions
Action-oriented
Applying Data To Decision Making

Professional Experience

Aug 2020
Present
Customer Service Executive
Fusion Kolkata, IN
Handling different kinds of customers and different situations, maintaining KPIs, adapting with the day to day changes in processes and operations, working as a team, leading the team efficiently when needed. 

Education

Aug 2021
Sep 2021
Bcom hons(pursuing) in Vijoygarh Jyotish Ray College
Calcutta University
Dec 2002
Mar 2020
ISC in Maria's Day School

Certifications

2021
L&D Fusion Trainers Development
Gargi Chattakhandi, Ana Aviso, Lalita Sinha

Hobbies & Interests

  • Travelling
  • Art and Crafts
  • Learning new skills
  • Learning New Languages
  • Business learning

Languages

English
(Fluent)
Hindi
(Native)
Russian
(Basic)
Bengali
(Basic)

Career Aspiration

Want to see myself as an Operations Manager in Corporate Industry within 3 years

Get in touch with Rani