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Ramakant Sahu

Goal-oriented worker with outstanding knowledge of Customer Support organization and product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and talents. Committed to best-in-class customer service and maintaining professionalism.

Key Skills

Customer Relations
Good Listening skills
Quality Assurance
Strategic Planning
Delegation Of Responsibilities

Professional Experience

Dec 2019
Aug 2020
Medical Representative
Shield Healthcare Pvt. Ltd. Mumbai City, IN
Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Exceeded established sales goals and increased client retention by 100%.
Sep 2017
Jul 2018
Executive Officer in Web Trade account Opening
ICICI Securities Pvt. Ltd. Mumbai City, IN
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Completed task to ensure compliance with relevant type regulations.
  • Handled number calls per timeframe to address customer inquiries and concerns.

Education

Jun 2009
May 2010
SSC in Hindi High School
Mumbai University
Jun 2010
May 2012
HSC in VidyaNiketan College
Mumbai University
Jun 2012
Jul 2015
B.COM in Banking & Insurance in R.A.D.A.V. College
Mumbai University
Jun 2015
May 2016
Post Graduation in R.A.D.A.V. College
Mumbai University

Certifications

2017
Sanitary Inspector
All india institute of local self Government

Hobbies & Interests

  • Running
  • Swimming
  • Playing cricket
  • Listing music

Languages

Hindi
(Native)
English
(Fluent)
Marathi
(Native)

Get in touch with Ramakant