Sep 2012
Present
Senior software engineer
Wipro Technologies
Noida, IN
PROJECTS
Account Name : MTN Nigeria Communications Ltd., Nigeria
Designation : Test Lead
Location : Lagos, Nigeria
Duration : June 2017-Present
Roles and Responsibilities :
Account Name : MTN Nigeria Communications Ltd., Nigeria
Designation : Test Lead
Location : Lagos, Nigeria
Duration : June 2017-Present
Roles and Responsibilities :
- write, design, and execute automated tests by creating scripts that run testing functions automatically
- Maximize test coverage for the most critical features of the system;
- Expertise lies in Functional testing, Manual Testing and Automated Testing, Regression testing, User Acceptance testing (UAT), System testing, Integration testing and Black Box Testing.
- Determine the priority for test scenarios and create execution plans to implement these scenarios
- Defect Management using test management tool
- Build test automation frameworks
Account Name : Telenor, India
Designation : EDW Operations Engineer - L2
Location : Gurugram, India
Duration : September 2016-May 2017
Roles and Responsibilities :
- Monitoring business reports from various business units.
- Validating report format and integrity of data received through various sources using ORACLE/SQL
- Sending through FT and TELNET protocols using UNIX shell scripting to Various clients
- Gained and increased knowledge of Telecom domain.
- Handled 50+ Data requests on daily basis. Incident/Service requests management using Remedy.
Account Name : Aircel, India
Designation : EDW Operations Engineer - L2
Location : Gurugram, India
Duration : June 2015 - August 2016
Roles and Responsibilities :
- Monitoring business reports from various business units.
- Validating report format and integrity of data received through various sources using ORACLE/SQL.
- Sending through FT and TELNET protocols using UNIX shell scripting to Various clients.
- Gained and increased knowledge of Telecom domain.
- Incident/Service requests management using Remedy.
Account Name : State Street Corporation, USA
Designation : Production Support Engineer - L3
Location : Greater Noida, India
Duration : April 2013 - May 2015
Designation : Production Support Engineer - L3
Location : Greater Noida, India
Duration : April 2013 - May 2015
Roles and Responsibilities :
- Monitoring and supporting a production application which was a Data warehousing application.
- Handling user queries related to reports, daily job schedules/Database management and providing the solutions within the specified SLAs.
- Communicate workarounds to be followed to L1 and L2 till the issue/work order gets complete/resolve.
- Raising issues to development team and working with them closely for permanent fixes through calls
- Provided Level-2 support in incident and problem management calls
- Provided additional technical support to troubleshoot calls from India and USA and perform maintenance on all systems.
- Managed reporting dashboard for team.
- Monitoring and maintaining scheduled jobs using Autosys Tool.
- Log monitoring of backend processes using Putty and Unix
- Troubleshooting of application issues and catering Adhoc Service requests.
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