Overall 5 + Years of IT experience in Application development, and support now aiming forward for a rewarding career where in I can utilize best of my knowledge. Strong exposure to agile development model and all phases of SDLC along with this good grip toward support,analyzing and client handling. Ability to leverage existing skills and expertise in programming standards.Good in managing team with interpersonal and communication skills and nurture them.

Key Skills

Linux/Unix
Unix Shell Scripting
Oracle SQL

Professional Experience

Dec 2019
Present
Senior Project Engineer
Wipro Technologies Hyderabad, IN
 
Client: CHC (Change Health Care) 
Role: Senior Project Engineer 
Team size: 5 
Duration: Dec 2019 to Present 
Environment: Unix,Oracle 11g, 12c 
Tools: Putty, WinSCP, FileZilla, Move IT, Remedy Force, BPS. 
Skills: Shell Scripting and Oracle SQL 

Description: 
Working for Revenue Cycle Management application which provides software solutions to USA healthcare. 
Leading the team from the front and ensuring to understand the expectations of the customer and deliver with 100% quality

 
Responsibilities: 

  •    Responsible for creating an inspiring team environment with an open communication culture and setting clear team goals. 
  •     Responsible for delegating tasks and set deadlines for your internal team. 
  •     Responsible for monitor team performance and report on metrics to management and client.
  •     Responsible for doing analysis on new requirement on the files regarding their contents. 
  •     Root cause analysis on the batch failures associated with the scheduled jobs and fixing those to make sure this does not affect the process. 
  •     Working with the Client Management Team, involving in the Meeting with the client to discuss the requirement and risk before applying any change in the business environment. 
  •    Directly working with Product owner and Scrum master to make sure priority tasks moving to Agile and addressed to concern team. 
  •   Responsible for writing Shell Scripts to automate regular business process and reduce manual efforts. 
  •  Using different Ticketing Tools to check for any logged ticket and resolve issues within predefined SLA defined by the client. 
      

 
Apr 2016
Sep 2019
Project Engineer
Wipro Technologies Hyderabad, IN
Client: FedEx
Project Name: Dispatch WorkStation (DWS) 
Role: Project Engineer 
Team size: 6
Duration : April 2016 to Sep 2019
Environment: Java1.7, Oracle 11g, 12c 
Tools: Putty, WinSCP,FileZilla, Oracle ,PDSM
Skills: Shell Scripting and Oracle SQL

Description:
Under Travel and Transportation domain worked on one of the critical application of FedEx account.
The DWS (Dispatch Workstation), system is used by FedEx Express to monitor and control its on field employees and package to delivery/pick up.

Responsibilities:
  • Responsible for writing Shell Scripts to automate the business process.
  • Responsible forBug fixing and developing remediation of different modules
  • Responsible for doing analysis on the files regarding their contents, issues related to proper transmission and loading the files
  • Root cause analysis on the batch failures associated with the scheduled jobs
  • Monitoring and modifying shell scripts as per the requirement and Log files for error tracking and handling.
  • Monitor Linux Server for CPU utilization, Memory Utilization and Disk Utilization for performance monitoring. 
  • Worked on CR’s according to the client requirement from time to time.
  • Worked with the Change Management Team, involved in the Meeting with the client to discuss the RISK before applying any change in the business environment.
  • Performing DR activities on all the servers.
  • Using Remedy Ticketing Tools to check for any logged ticket and resolve issues within predefined SLA defined by the client.
  • Involve in the Team Meeting as well as Bridge call to resolve the high priority issues and to be in touch with the clients in and out of the support hours
  • Involved in analyzing the requirements
  • Bug fixing and developing remediation of different modules
  • Used SQL statements and procedures to fetch the data from the database
 

Education

Sep 2015
Nov 2019
M.Tech Software engineering in
Birla Institute Of Science & Technology
Aug 2012
Apr 2015
BSC in Information Science and Telecommunication in
Ravenshwaw University

Achievements

'ONE TEAM’
   Received ENU ‘ONE TEAM’ award for worked on planned leave days in order to assist team towards stabilization of application. 

'PRAGATI’
Received ‘PRAGATI’ award for Continuous Improvement and automation.

Get in touch with Rajesh Kumar