Oct 2019
Nov 2020
Deputy Manager
TELDES TECHNOLOGIES
Chennai, IN
- Handling B2B operation and converting leads to projects.
- Handling Overseas customers for their requirements and building teams accordingly.
- Responsible for Effectively plan / utilize the available resource for production.
- Build team spirit and motivate the team members and drive the team to achieve the set bench mark in quality and productivity at different levels and analyze KPI (Key Performance Indicator) to develop their performance.
- Deriving KPI calculation and performance levels for the team as per company Objectives.
- Follow SOP (Standard Operating Procedures) related to quality & Delivery and customer communication on the finished product.
- Coordinating sales team to improve marketing strategy for business development.
- Handling escalations and queries and analyze the improvement areas.
- Responsible for budgeting and forecasting, expense reporting, risk management, status reporting, and execution.
- Accountable for complete project life-cycle from inception to closure.