Message

Rajat Patel

Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Active listening
Interpersonal skills
Leadership
Problem-Solving

Professional Experience

Mar 2023
Present
Operations Associate
Vehiclecare Gurgaon, IN
VehicleCare is a leading provider of vehicle insurance claims with cashless facility across India.
 Coordinating with insured for claim documents & processing. Monitor the process flow of allotted claims from registration to settlement. 
Jul 2022
Nov 2022
Customer Support Associate
Blinc Technology Pvt Ltd. Gurgaon, IN
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

Apr 2021
Mar 2024
Batchelor of Arts in Bareilly College
M.J.P.R. UNIVERSITY
Aug 2019
Aug 2021
Diploma Computer Sci. in Invertis University
Invertis University

Quote

A person who never made a mistake never tried anything new.

Albert Einstein

Hobbies & Interests

  • Traveling
  • Football
  • CLASSICAL MUSIC

Languages

Hindi
(Native)
English
(Fluent)

Get in touch with Rajat