Dedicated professional with extensive background in Mainframe support and development project. Proficient in JCL,COBOL,DB2,VSAM/PS/GDG files, File-Aid, NDM. Currently working in Wealth Management (Mutual Funds, Securities, Insurance, FX etc.) production support and development for Citibank in APAC-EMEA regions. Have previously worked in Credit Card LOB in same project. Looking for an opportunity where I could apply my present technical skills along with gaining new skills and experience.

Key Skills

DB2
JCL
COBOL
VSAM/GDG/PS Files
CICS
NDM
Changeman
File-Aid

Professional Experience

Feb 2018
Present
Systems Engineer
Tata Consultancy services Kolkata, IN
Experienced in mainframe production support and development for Citibank in APAC EMEA regions.

Working as a L2 Application Engineer in the field of wealth management (Mutual funds, securities, Insurance, FX, etc). Previously have worked in Citi Credit card management system.

Worked well independently and in team as well to solve production issues related to wealth management application directly affecting clients and customers.

Have worked in high pressure environment always delivering good quality work on time and maintaining SLA as well.

Have introduced daily SOD/EOD health check jobs in production to make sure all market related order are executed and settled without any issues.

Responsible for taking care of user incidents for Stocks and Mutual Funds.

Have introduced report generation and NDM jobs in production for sending error reports directly to Citibank users.

Have good knowledge of Mutual fund, securities and insurance cycles.

Education

Jul 2013
Jul 2017
B. Tech. in Chitkara University
Chitkara University

Achievements

TCS on the spot award
Have received On the spot award twice in handling P1 issues end to end on time and without any SLA breach or customer impact.
Customer Appreciation
 Have received client appreciations numerous times for addressing and resolving issues on time.  

Hobbies & Interests

  • Playing badminton
  • Playing Cricket
  • Watching Webseries
  • Reading Novels

Languages

English
(Fluent)
Hindi
(Native)
Punjabi
(Fluent)
Odia (Oriya)
(Basic)

Get in touch with Rajat