Friendly Call Agent with ability to handle fast-paced call center settings. I'm determined to work and learn new things.

Key Skills

Excellent Communication skills
Activity Sequencing
Fast Typing Skills
Active listening
Action-oriented

Internship

Sep 2013
Sep 2015
Customer Service Agent
Xylo Corporation Tadmait, UM
  • Address all customer service queries in a polite, accurate, and timely fashion. 
  • Worked well with upper management to ensure ultimate customer satisfaction. 
  • Achieved a customer satisfaction rating of 97% within 8 months of employment. 
  • Received the Customer Service Agent of the quarter award twice. 
  • Helped to maintain and increase customer loyalty by placing follow up calls and expressing consideration for customers. 

Education

Jul 2008
May 2012
B.S. in Communications in Arizona State University
Feb 2019
Feb 2021
12'th in Cosmos public school

Quote

“Try a little bit harder to get a little bit better".

Steven Cuoco

Hobbies & Interests

  • Bicycle Riding
  • Playing Cricket
  • Listening to Music

Languages

English
(Fluent)
Hindi
(Native)

Career Aspiration

In three years, I see myself as a successful Call Center Agent, and learn new skill that will benefit the company and help me achieve my career goals. I am eager to experience new challenges and excited to invest three years' time specializing in a career I find extremely interesting and motivating.

Get in touch with Rahul