Rahul Yadav

Call Center Agent East Delhi, India

Friendly Call Agent with ability to handle fast-paced call center settings. I'm determined to work and learn new things.

Key Skills

Excellent Communication skills

Activity Sequencing

Fast Typing Skills

Active listening

Action-oriented

Internship

Oct 2013

Sep 2015

Customer Service Agent

Xylo Corporation Tadmait, UM

Address all customer service queries in a polite, accurate, and timely fashion.
Worked well with upper management to ensure ultimate customer satisfaction.
Achieved a customer satisfaction rating of 97% within 8 months of employment.
Received the Customer Service Agent of the quarter award twice.
Helped to maintain and increase customer loyalty by placing follow up calls and expressing consideration for customers.

Education

Aug 2008

May 2012

B.S. in Communications in Arizona State University

Mar 2019

Feb 2021

12'th in Cosmos public school

Quote

“Try a little bit harder to get a little bit better".
Steven Cuoco

Hobbies & Interests

Bicycle Riding
Playing cricket
Listening to music

Languages

English

(Fluent)

Hindi

(Native)

Career Aspiration

In three years, I see myself as a successful Call Center Agent, and learn new skill that will benefit the company and help me achieve my career goals. I am eager to experience new challenges and excited to invest three years' time specializing in a career I find extremely interesting and motivating.