Dec 2019
Present
SME
Webhelp India Pvt Ltd
Gurgaon, IN
- 1 time awarded for Fastest Finger First
- Top performer in QA mod
- Top performer in continuously 7 month.
I started here as Content moderator and my responsibility was to mark relevant policy on the cases.
Then I got promoted here as an SME so my current role is to handle the team and managing shrinkage, attrition, roaster and resolving the doubts and queries.
Then I got promoted here as an SME so my current role is to handle the team and managing shrinkage, attrition, roaster and resolving the doubts and queries.
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