I always try to solve problems in a creative and effective manner , and to open up new avenues of solutions while maintaining the standards set by the organisation.

Key Skills

Problem solver
Flexibility
Team work
Creative
Communications
Decision Making Ability

Professional Experience

Dec 2019
Present
Contact Center Associate
Webhelp India PVT LTD Delhi, IN
- 1 time awarded for Fastest Finger First - Top performer in QA mod - Top performer in November month.
Here I am moderating the content which is good for our platform or not.
Sep 2018
Nov 2019
Executive
Aegis PVT LTD Delhi, IN
- 2 time awarded in quiz competition - 1 time awarded for all time green(Quality) - 1 time awarded by the external QA for good quality.
My responsibility was to retain the customers by solving their issues.

Education

Apr 2011
Mar 2012
10th in Bal Niketan Public School
CBSE
Apr 2013
Mar 2014
12th in Bal Niketan Public School
CBSE
Jul 2014
Jun 2017
BCA in JIMS
Indraprastha University

Certifications

Won Math and Science olympiad
CBSE
Donated blood
Rotary Blood Bank
Tree planting
JIMS, IP university

Hobbies & Interests

  • Cooking
  • Travelling
  • Gaming
  • Listening Music

Languages

English
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HINDI
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Rajasthani
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Get in touch with Rahul Kumar