RAHUL GUPTA

Experienced  9 +  years of success in meeting sales goals, planning, and executing sales strategies. Skilled in recruiting, hiring, coaching, and motivating teams to achieve optimal performance. Strong communication and relationship-building abilities, proficient in decision-making and problem-solving. Demonstrated leadership skills, positive attitude, accountability, and ability to handle work in adverse conditions effectively.

Key Skills

Meeting sales goals & Sales planning
Recruiting and Hiring Coaching & Motivation
Communication Skills, Build Relationship
Decision Making, problem-solving
Human skills, open mind ,Leadership skills
Positivity,Accountabillity.
Team Handling ,work in Adverse Condition

Professional Experience

Dec 2023
Present
Business Head
SHRI RAM FINANCE LIMITED Raipur, IN
Shri Ram Finance Limited is a leading financial institution providing a wide range of services including loans, investments insurance, and wealth management
  • Meeting Sales Goals: Successfully exceeded sales targets by implementing strategic plans and consistently monitoring progress towards achieving objectives.
  • Sales Planning: Developed and executed detailed sales plans, forecasting future sales trends and identifying opportunities for business growth.
  • Recruiting and Hiring: Led recruitment efforts by sourcing and selecting top talent, conducting interviews, and making hiring decisions to build a high-performing team.
  • Coaching and Motivation: Provided ongoing coaching and mentorship to team members, inspiring and motivating them to reach their full potential and drive success.
  • Communication Skills and Relationship Building: Cultivated strong relationships with clients, stakeholders, and team members through effective communication, active listening, and collaboration to achieve shared goals.
 
  • Monitor Budget variations and take corrective action
  • Define Practices & Processes
  • Collate and report information on Market Performance, Knowledge, and Share of market
  • Strategy on segments: Self Employed Professional and Non Professional, Employed, Rent Discounting Market, Non Residential Premises, Home Equity Loans
  • Audit and monitor team size
  • Ensures cross sales
  • Point of escalation for Sales support manager/TM
  • Achieving targets of the teams assigned to him and of the members
  • Responsible for ensuring NPE targets are met
  • Responsible for adhering to cost budgets
  • Expansion of territory, recruitment of team leaders and members
  • Participate in the team meetings
  • Monitor the team managers DAR
  • Meet the team members once a month without the TM to understand any issues
  • Ensure roles of TL and Sales executive are performed as defined
  • Sort out infrastructure issues
 
Jan 2023
Dec 2023
Territory Business Manager
MAHINDRA HOME FINANCE Raipur, IN
Mahindra Home Finance is a leading provider of financial services, offering home loans, loan against property, and other mortgage solutions to customers.
 Business Target-
  • Achievement of business targets (Login ,Disbursement )  for the teams in terms of all insurance and other products as defined and agreed upon.
    Goal setting for the team in conjunction with the Branch Manager.
  • Review the teams product mix across types of loans / value of loans /Earning revenue .
    Implement and audit of the various defined processes and practices.
  • Ensure fulfillment of smooth end-to-end process for every case sourced by the teams.
  • Ensure all desired matrix and business composition (persistency, fund ,etc.)
Coaching and Development:-
  • Enable the team members to reach maximum level of efficiency to improve professional and organizational effectiveness.  
  • Handhold the recruited BM 's  CM's by training them on product knowledge, software and processes.      
  • Work with the BM's CM's on NPE (non performing employee) and take corrective actions towards making them PE (performing employee). 
  • Devise PIP in consultation with BM,s CM,s  to make them productive.
  • Ensure low levels of attrition of the team members.
  • Conduct exit interview for any resigned in the team.
Weekly Team Review
Responsible for implementation and review of goal sheet and weekly completion of Sales Part.
Aug 2021
Dec 2022
MANAGER - Working Capital & MSME ( BBG)
HDFC Bank Raipur, IN
HDFC Bank Limited is an Indian banking and financial services company .It is India's largest private sector bank by assets world's 10th largest bank.
  • HNW relationship management of the BBG customers .
  •  Cross sell of CASA to the group companies of the BBG customers, and to the promoter family members. 
  • Growth of the CASA balances of the group 
  •  Day-to-day servicing of all the group accounts at the branch 
 Activities :-
  •  Regular Branch interaction for lead generation for BBG and updates on the leads.
  • Updating LTS and conversion of leads generated by the branches.
  • Cam Preparation & query resolution.
  • Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement, including deferral closure.
  • Customer negotiation on rates and other issues relating to charges.
  •  Co-ordination with credit for CAM approval, deferral waiver / extension & other customer requirements like Buyers credit, TOD's.
  • Co-ordination with local Ops for disbursement of a case, TOD limit setting, submission of Stock Statement.
  • Daily servicing of customer - Issuance of Cheque books, DDs, cash deposition / withdrawal issues, solvency certificates, RTGS, trade & fx transaction, etc.
  • Housekeeping including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc
  •  Stressed accounts / Exit account management, follow-up and regularization of TODs
  •  Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities
  • Cross sell of various asset products, other liability accounts, TPP products to the existing Relationships and its group accounts raised as HNW.
  Increasing the IPH and CTG to ensure revenue maximization. 
Apr 2017
Jul 2021
Branch Manager- HOUSING FINANCE LIMITED
Bajaj Finserv Limited Raipur, IN
Bajaj Finserv the financial service arm of Bajaj group was formed in 2007 post the demerger from Bajaj Auto. Bajaj Finserv.
  •  Responsible to Manage Productivity of 7 Member Team and Motivate to Long term Customer Relationship .
  •  Sourcing the Unsecured Business Loan cases in the market.
  •   Handle Housing Finance , LAP & Term Loans through Existing and open Market  Customer segment to full fill Allotted target Achievement. 
  •  Responsible for smooth functioning of the lending process at various stages such as inquiry, application, verification, pre-sanction processing of a loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service. 
  •  Handel Customer acquisition and attending all product inquiries through normal branch walking Sales Handle activities, Marketing Promotions Etc. 
  •  Maintaining punctuality ,discipline and high level of morality in tune with the ethics & values of Bajaj Finance Limited. 
  •  Regular follow up for interest collection and NPA reduction & all type of penal and other charges. 
  •  Cross Selling of all products and increase in walk-in of the branch. 
  •  Maintain DSA and Connecter Market and lookout productivity and pay out and Help to Motivated to generate new bigness. 
Dec 2013
Jul 2015
Recruitment & Business Development Manager
Birla Sun Life Insurance Raipur, IN
ABSLI offers a range of products across the customer’s life cycle, including children future plans, wealth protection plans, retirement and pension .
  •  Ensure achievement of business goals for the vertical.
  • Planning and implementing for funds business to boost the customer base by acquisitions of new clients by development of new markets.
    To ensure pipeline and spread to target achievements.
  •  Define and ensure implementation of effective relationship management and market development initiatives for his/her respective segment and geography.
    Responsible to Recruitment , Training and Motivation part in insurance advisor to increase productivity .
  • Responsible to Handle Adviser Payout or Incentive part. 
     Prepare daily DSR and Team Report .
  • Educate to Customer Insurance and investment Related quires and convince to investment. 
     Responsible to Handle Maturity Death Claim and Any type product Related Quire or issue .

Education

Mar 2019
Mar 2023
MBA ( PURSUING) in MITSDE
Maharashtra institute of technology(Pune)
Mar 2015
Apr 2018
L.L.B in DR. Varma College Damoh(M.P.)
DR.Harishingh Gour University Sagar(M.
Mar 2012
Apr 2014
M.A. (Political science & IR) in Dr. Harishing Gour P.G. College Damoh(M.P.)
Dr. Harishing Gour University Sagar( M.P.)
Mar 2007
Apr 2010
B.A. in DR.Harishing Gour Sagar(M.P)
DR.Harishingh Gour Sagar

Certifications

2019
English on Phone
English on Phone
2020
Leadership Mindsets
LinkedIn learning
2020
Building Resilience The importance of resilience
LinkedIn learning
2021
Advance Excel with Power BI
LinkedIn learning

Achievements

2020
Bajaj Finserv Kudos Award
Kudos award is top performer Awards gives to give best performance By RSM  in Regional  Level.
2021
HOM (Hero Of The Month )
HOM is Regional Level Award Given by RM who  Give Extraordinary   Performance  for Sales & Other Parameter.
2018
Top Performer of the Month ( Laksya Udan )
Laksya udan is a Zonal  Level Award Given By India shelter financial Corporation Given By   ZM who Achieved Sales & All Parameter Targets.
NSM Club Membership Award
Its given By NSM to Whom Performed Extraordinary To Recurrent & BD in Zonal Level .   

Quote

Your most unhappy customers are your greatest source of learning. Strength is Life Weakness is Death

Bill Gates ,Swami Vivekanand

Hobbies & Interests

  • Playing Cricket
  • Reading Books
  • Public speaking

Languages

English
(Fluent)
Hindi
(Native)
Bundelkandhi
(Fluent)
Chhattisgarhi
(Fluent)

Career Aspiration

i will Seen My Self As a BH in India Top 3 Banking or Nbfc brand in Next 5 years.

Get in touch with RAHUL