Message

Rahul Giri

Team-oriented critical thinker with intern experience and relevant Graduate coursework. Motivated to join a group of seasoned business analysts and cross-functional teammates at Professional Technology Integration, where I anticipate growth and the chance toprove my abilities by reaching clients.

Key Skills

Leadership
IT
Business administration

Professional Experience

Jul 2021
Present
Service Desk Technician
Compucom CSI India Pvt Ltd Pune, IN
  • Provide technical support to our end users.
  • Troubleshoot issues associated with windows 10.
  • Handle escalations and maintain the service level agreement per incident.
  • Manages tickets, incidents and service requests, as well as user communication.
  • Addressing IT concerns of all departments in the organization.

Education

May 2018
Apr 2021
B.com in Brihan Maharashtra College of Commerce
Pune University
May 2016
Apr 2018
HSC in Symbiosis Vocational Junior College
May 2015
Feb 2016
SSC in All Saint’s High School

Certifications

2018
Diploma in Accounting and Office Management
Symbiosis Vocational Junior College.
2020
Business Journalism
Brihan Maharashtra College of Commerce.

Languages

ENGLISH
(Fluent)
HINDI
(Fluent)
Marathi
(Fluent)

Get in touch with Rahul