RB

Rahul Banerjee

Vigorous consultant seeking opportunities that will further practice their [Relevant skills], as well as opportunities that encourage the growth and acquiring of valuable fieldwork and industry experience. Highly interested in working for a stable organization, the company that gives this opportunity through employment may look forward to adding a skill that is not only active and meticulous in covering the most crucial of trends related to business and economy in the country, but also expect that particular work ethic to be consistently demonstrated in my mindset to contribute to the company’s mission positively and objectives.

Key Skills

Customer Relationship Management
Team Management
Team Building
Compliance
Communication skills.
Sales Forecasting
Integration
Salesforce

Professional Experience

Nov 2022
Present
Associate Product Consultant
Cvent Gurgaon, IN
 Gather client requirements for future releases of the product. Create and maintain all product documentation. Implement and manage the online portion of client events as and when needed. Gather client requirements and implement them in Cvent's event management software.
Jan 2021
Nov 2021
Customer Care Professional
American Express Gurgaon, IN
 Provide Superior Customer Experience on Calls to Consumer Card Members. Resolve all Customer Queries and Follow Established Procedures as Appropriate. Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members.
Mar 2017
Jan 2021
Senior Associate
Personiv Contact Centre Gurgaon, IN
 Sales professional with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring leader who specializes in improving Sales. 

Education

Jul 2013
Jul 2016
Bachelor of Commerce in Mahatma Gandhi University
MGU
Mar 2012
Apr 2013
XII in BSF Senior Secondary Residential School
CBSE
Mar 2010
Apr 2011
X in Hebron High School
ICSE

Hobbies & Interests

  • Dancing
  • Photography
  • Traveling

Languages

Hindi
(Native)
Bengali
(Native)
English
(Fluent)

Get in touch with Rahul