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Raghu Veeramalla

Associate Consultant with over 3 years of successful experience in Mainframe, JCL, VSAM, IMS DB, DB2 and COBOL. Recognized consistently for performance excellence and contributions to success in Mainframe industry.

Key Skills

Mainframe
JCL
COBOL
VSAM
IMS DB and DB2
Servicenow
Changeman
ISPW

Professional Experience

May 2018
Present
Associate Consultant
Atos|Syntel - American Express Chennai, IN
  • Provided consultative assistance to technical staff and business unit clients by recommending and implementing solutions to business problems.
  • Researched and recommended scheduling enhancements to improve system performance.
  • Identified root causes of recurring problems to implement effective solutions.
  • Conferred with internal staff to deliver smooth functioning and minimal downtime of newly implemented systems and procedures.
  • Provided daily support with escalated ticket resolution and liaised with business and technical leads.
  • Analyzed applications and recommended necessary upgrades and patches.
  • Diminished process gaps and encouraged optimal productivity by closely supervising workflow of claims analysts and mail clerks.

Education

Jul 2014
May 2018
Bachelor of Technology in Anil Neerukonda institute of technology
Andhra University
Apr 2012
May 2014
Intermediate in Sri Chaitanya junior kalasala
Mar 2011
Apr 2012
High school/ SSC in Sandeepam vidyalaya high school

Achievements

2019
Kudos award
This award is presented by Syntel to campus hires based on their performance as a fresher. I was presented with this because of my contribution to MFGTOS intiative introduced by AMEX leadership

2019
Syntel individual award 'Imaginative'
This award was presented to me for delivering all critical deliverables under SLA and handling japanese clients with ease and resolving their queries without any escalations

Hobbies & Interests

  • Volunteer
  • Online Gaming

Languages

English
(Fluent)
Hindi
(Fluent)
Telugu
(Native)

Career Aspiration

Enthusiastic Production Support analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Incident and Problem management. Motivated to learn, grow and excel in Mainframe.

Get in touch with Raghu